State Farm® Insurance Agent Herb Albernas

"Mirian Soriano is my agent. She is extremely patient and very helpful!!! She helped me find a cheaper policy than the one I had prior. 100% recommend her as an agent😊"

"Mirian is my agent!!! Always a pleasure working with her. Mirian has been very helpful and always answers all my questions. She's kind, friendly and very professional. I'm very happy with her service and the agency. Thank you Mirian and Albernas Agency."

"Best service and best rep ever! every time I call I speak to the agent name Daniela, she’s always so kind and so helpful, she’s truly the best, she helps me with everything I need help with. I definitely recommend it!!"

"Muy satisfecha con el servicio de esta oficina, Daniela me ayudo a encontrar una póliza mas barata y la cobertura mucho mejor de la que tenia antes. Daniela a estado pendiente en ayudarme en todo el cambio, ella es muy amigable. Recomiendo esta oficina y recomiendo a Daniela!!! 👍🏻👍🏻👍🏻"

"Mirian Soriano is my agent! Has been a pleasure working with her, always helpful and answers all my dmv and insurance questions. Very happy with the service and Great Customer Service!"

"****UPDATE******, Have to admit at first everything was on point with this agent and office. Here I am several years later and this place has become a throne. I have been sending emails and leaving phones messages and NO!!!! answers. Mind boggling how I'm calling the office during working hours and no one is answering phones. Very UNPROFESSIONAL!!! My husband and I have been with Statefarm for a short while now but Daniel has worked with us diligently since. He is very knowledgeable and answers all of questions and addresses our concerns"

"Paula very helpful Very clear communication"

"Paula is my agent! And she is beyond amazing! She is always willing to help and so patient with me. She has been helping handle some changes and has been so caring and kind and helpful during this time. She really cares about her clients and is always so happy to help. Even answering questions she takes her time and always provides the best customer service. I truly feel taken care of and will continue to do business with statefarm because of how well Paula has treated not just me but my family as well."

"my experience with Herb Albernas office was comforting and affordable. I am grateful for Paula, who provided me with an excellent service."

"l want to highlight the outstanding service provided by Paula, with executives like her you will guarantee clients for life. l appreciate the support and solutions that Paula always has at the table for her clients, State Farm has a valuable asset in Paula. l would recommend this office without hesitation."

"I agree in the beginning everyone was so friendly not sure what changed. I asked to pay half my balance that was owed I was refused so spoke with customer service they said they had options the agent said was not true. My bill was mess because of an error with billing. I explained I need insurance didn't care if I wasn't going to be a customer amymore. Very unprofessional did want to work with me. I switched my insurance with a better rate and much friendly then some I spoke with at this agent. Dan even took no down payment to start the policy surprised they did not want to work with me to keep me as a customer. If customer service offers something then the agent needs to honor it not say its not true. Ok no resolution was offered to me what choice did have needed insurance had to switch. If really wanted keep me as a customer I'm sure more could have been done. And the billing was not error on my part was error with billing. Which made my balance harder to pay."

"Dan Miecuna has done several policies for my clients and I actually just used him for a personal policy as well. He’s fast and effective"

"All these "positive" "5 star" ratings have to be a joke. Can't even call this place during business hours and get someone on the phone. I have to call the 888 state farm number and go through the prompts to ever get anything done. Only thing I ever get from them are invoices in the mail that finally get to me weeks after they were sent to the point that they multiples of the same invoice. Worst thing I ever did was take someone's advice and insure my car with this branch; let alone this brand. Customer service is trash. Renewal rates are robbery. Call during business hours. I bet money no one answers the phone and you'll have to leave a message for someone who won't get back to you anytime soon. call the 888 Statefarm number instead. By far my WOSRT insurance experience being and insured driver for 22 years. Should've left after my rate was 1st raised an additional $130 and definitely after they doubled my insurance rate after renwal to be paying over $600 monthly. ITS A SCAM OPERATION IF YOU ASK ME"

"Just switched my car insurance to State Farm — Danny Miecuna was so helpful with every step of the process. He walked me through everything and I felt totally comfortable throughout. Highly recommend!"

"Danny was really great! He was able to bundle our insurance and saved us money. We quickly made the switch from Geico to State Farm!"

"Daveily was the best customer service I’ve gotten in a very long time. Highly recommend working with her she will take care of you !"

"Daveily provided great customer service. She answered every question I had and made the process easy. She was so nice and patient the entire time! I would definitely recommend her!🩷"

"Daveily Pujols was awesome. Helped me get better coverage than I had with GEICO home and auto for $1800 less. Would recommend switching to State Farm right away"

"Daveily was able to answer all of my questions, very professional and great customer service."

"Danny Miecuna Best agent ever!!!!!"

"Workers need again training lyer all workers"

"Danny Miceuni Provide a great customer service. I was very pleased with the service that he provided. He deserves five stars and more. Would definitely recommend friends and families to be our broker. Thank you Danny for providing excellent service with being available at every phone call when I need to reach out to you. Thank you again."

"Regarding Danny Miceuni ~ agent @ Herb Alberta’s Agency : In today’s economy - an accomplished , refreshing agent that goes way above the normal service that one may be accustomed to . It reminds me of a time from years ago when agents actually cared more about the relationship than the sale . Beatrice Cianti Franklin Square"

"Representative lied to me about handling my cancellation, was extremely rude on phone and caused me to spend hours on phone and miss payments. And now my refund is delayed. I would avoid this agency."

"Extremely professional and personable"