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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Saida Morales

Saida Morales

September 15, 2026

5  out of  5
rating by Saida Morales
"Johan buen valor"
We responded:
"Saida, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Valley Stream. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Herb Albernas and Team "
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Karla Rivera

September 14, 2026

5  out of  5
rating by Karla Rivera
"Fue un placer trabajar con Johan. Recomendado 100%. Me brindo un excelente servicio, rapido y simple."
We responded:
"Karla, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Valley Stream. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Herb Albernas and Team "
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KV RESTORATION

September 14, 2026

5  out of  5
rating by KV RESTORATION
"Johan is the best, good value"
We responded:
"Thanks so much for the amazing review, KV! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
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Rookmini Ramlakhan

September 13, 2026

5  out of  5
rating by Rookmini Ramlakhan
"I had an excellent experience with this agent Mirian Soriano helping my son and was truly impressed by the level of customer service they provided. From the very beginning, they were professional, friendly, patient, and genuinely committed to helping me resolve my concerns. They listened carefully, explained everything clearly, and made sure I understood the next steps.
What stood out most was their willingness to go above and beyond to assist me. They remained courteous and attentive throughout the entire interaction, even when addressing questions and concerns. Their positive attitude and professionalism made the experience easy and stress-free."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Danny Sanchez

Danny Sanchez

September 11, 2026

5  out of  5
rating by Danny Sanchez
"Tengo más de 10 años siendo cliente de State Farm y estoy muy satisfecho con el servicio. Recientemente tuve el placer de recibir la atención de Rosie, y quiero destacar lo amable, profesional y servicial que fue conmigo. Me explicó todo con mucha paciencia y se aseguró de que entendiera cada detalle. Se nota que realmente le importa ayudar a sus clientes y brindar un excelente servicio.

Estoy muy agradecido por su atención y definitivamente recomiendo a Rosie y a State Farm. ¡Excelente servicio"
We responded:
"Danny, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Valley Stream insurance team! - Your State Farm Agent, Herb Albernas "
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Jose Benitez

September 10, 2026

5  out of  5
rating by Jose Benitez
"Thank you Johan for the price and good value"
We responded:
"Jose, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Herb Albernas and Team "
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justo escobar

September 10, 2026

5  out of  5
rating by justo escobar
"Johan thank you for your service and value! You helped me save money on my car insurance thank you Johan"
We responded:
"Hi justo, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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Jorge Santillan

September 9, 2026

5  out of  5
rating by Jorge Santillan
"Johan Bermeo provided great service and value. Answered all of my questions and made sure the process to switch was easy and seamless for my family. Thank you again for all your help."
We responded:
"Thanks so much for the amazing review, Jorge! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
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jomelys Ureña

September 8, 2026

5  out of  5
rating by jomelys Ureña
"Thanks for the great service from Johan bermeo, he answered all my questions and helped me with all my insurance needs, making sure me and my family are protected with life insurance coverage. :)"
We responded:
"Thank you so much for your wonderful feedback of us here at Herb Albernas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Herb Albernas’s Insurance Team "
Profile photo of Jose Zelaya

Jose Zelaya

September 8, 2026

5  out of  5
rating by Jose Zelaya
"Johan me ayudó con el seguro gracias Johan número uno el mejor the best value"
We responded:
"Thank you so much for the 5 stars, Jose! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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denyea wilcox

September 1, 2026

5  out of  5
rating by denyea wilcox
"I am beyond pleased and grateful with the exceptional customer service provided by this office. Rosie Taveras remained very professional and calm while providing excellent service. Her calm demeanor with attention to detail was very ensuring while conducting business. It is a pleasure to give this company my highest recommendation to customers. Thank you and I look forward to doing business again soon."
We responded:
"denyea, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Valley Stream insurance team! - Your State Farm Agent, Herb Albernas "
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Abel tavera

September 1, 2026

5  out of  5
rating by Abel tavera
"Muchas gracias por su ayuda sujery un servicio realmente bueno."
We responded:
"Abel, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Herb Albernas and Team "
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Lillian Bosques

August 31, 2026

5  out of  5
rating by Lillian Bosques
"my expericence with Rosie Rivas was fantastic! She was very kind, patient, and extremely knowledgeable and I love the one to one customer interaction rather than having to do business with a automated agent and had fantastic customer service. I'm very grateful that I got her to do business with her and for her patience."
We responded:
"Lillian, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Valley Stream. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Herb Albernas and Team "
Profile photo of Keisha ALLEN

Keisha ALLEN

August 28, 2026

5  out of  5
rating by Keisha ALLEN
"Rosa went above and beyond to help me secure my insurance coverage. From start to finish, she was prompt, friendly, and extremely knowledgeable. She explained everything in a way that was easy to understand and made sure I felt confident in my decisions. Exceptional service and a great experience overall. I highly recommend Rosa and State Farm to anyone looking for reliable insurance support. Rosa made the entire process simple and stress-free, and she was always available whenever I had questions. Thank you for providing such excellent customer service!"
We responded:
"Keisha, thank you for the fantastic review! We’re always here to support you with your insurance needs in Valley Stream. "
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Christopher Tejada

August 26, 2026

5  out of  5
rating by Christopher Tejada
"Rosa is absolutely wonderful to work with! She’s always friendly, checks in regularly, and is constantly looking for ways to get me a better rate. I really appreciate her great customer service and would definitely recommend her!"
We responded:
"Thank you for the 5-star review, Christopher! We’re proud to serve the Valley Stream community and truly appreciate your support. "
Profile photo of Jerry Fitzgerald

Jerry Fitzgerald

August 25, 2026

5  out of  5
rating by Jerry Fitzgerald
"Wonderful, prompt service by Su. Greatly appreciated her time getting what I needed quickly. Thank you!"
We responded:
"Thank you so much for the 5 stars, Jerry! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Madeline

August 24, 2026

4  out of  5
rating by Madeline
"Signed up for car insurance & homeowners with Rosie. The rates were better than competitors for the same coverage. She was detailed oriented, easy to reach & quick to respond. I would recommend Rosie & State Farm."
We responded:
"Thank you for your 4-star rating—we really appreciate it! We’re so glad you were happy with your experience, and we’d love any feedback you might have to help us improve even further. "
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Leshun Buckley

August 20, 2026

5  out of  5
rating by Leshun Buckley
"Sue was amazing. She was friendly and handled my request quickly."
We responded:
"Thanks so much for the fantastic rating, Leshun! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Danori Williams

Danori Williams

August 19, 2026

5  out of  5
rating by Danori Williams
"Sujeiry is an amazing insurance rep.
Helpful, informative, and pleasant to speak with. All of my needs have been met with the upmost effort."
We responded:
"Thanks so much for the amazing review, Danori! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
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Kevin Ramnarain

August 19, 2026

5  out of  5
rating by Kevin Ramnarain
"Jenny was extremely help and made the process very smooth."
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Lisa Aguilera

August 19, 2026

5  out of  5
rating by Lisa Aguilera
"Trying to get insurance has been frustrating. Thank you to Jenny santos for changing that experience. She was patient explained and answer my questions. Thank you 😊"
We responded:
"Wow, thank you for the 5-star review, Lisa! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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jen ferrer

August 19, 2026

5  out of  5
rating by jen ferrer
"I recently contacted Jenny Santos for some information and car insurance. She was very knowledgeable and provided great service. I will definitely go to her again in the future and I will recommend all friends and family! Thank you!"
We responded:
"Thank you so much for the 5 stars, jen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of K Anf

K Anf

August 17, 2026

5  out of  5
rating by K Anf
"Mirian Soriano has been nothing but professional, knowledgeable, and informative throughout the entire process. I'm so glad we found this office because they made everything smooth and stress-free while helping us find the best coverage for our needs.

The customer service we received from Mirian was outstanding, and I would highly recommend her and this office to anyone looking for insurance assistance. One thing I especially appreciate is that they speak Spanish, which made communication even more comfortable and convenient.

We truly value the excellent service we've received and look forward to building a long-lasting insurance relationship with Mirian and her team for many years to come. Thank you for all your help!"
We responded:
"Hi K, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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Paula Paterniti

August 12, 2026

5  out of  5
rating by Paula Paterniti
"I have been working with Miriam Siriano for the past 2 months. through her I've purchased apartment insurance, auto insurance, and home owner insurance. She has been helpful and efficient in helping me to change over my insurance carriers. I'm grateful for her attention to my insurnace needs."
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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Stiffman Wade

August 9, 2026

5  out of  5
rating by Stiffman Wade
"Mirian Soriano was very kind and helpful"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "