State Farm® Insurance Agent Herb Albernas

"Paula is my agent! And she is beyond amazing! She is always willing to help and so patient with me. She has been helping handle some changes and has been so caring and kind and helpful during this time. She really cares about her clients and is always so happy to help. Even answering questions she takes her time and always provides the best customer service. I truly feel taken care of and will continue to do business with statefarm because of how well Paula has treated not just me but my family as well."

"l want to highlight the outstanding service provided by Paula, with executives like her you will guarantee clients for life. l appreciate the support and solutions that Paula always has at the table for her clients, State Farm has a valuable asset in Paula. l would recommend this office without hesitation."

"I agree in the beginning everyone was so friendly not sure what changed. I asked to pay half my balance that was owed I was refused so spoke with customer service they said they had options the agent said was not true. My bill was mess because of an error with billing. I explained I need insurance didn't care if I wasn't going to be a customer amymore. Very unprofessional did want to work with me. I switched my insurance with a better rate and much friendly then some I spoke with at this agent. Dan even took no down payment to start the policy surprised they did not want to work with me to keep me as a customer. If customer service offers something then the agent needs to honor it not say its not true. Ok no resolution was offered to me what choice did have needed insurance had to switch. If really wanted keep me as a customer I'm sure more could have been done. And the billing was not error on my part was error with billing. Which made my balance harder to pay."

"All these "positive" "5 star" ratings have to be a joke. Can't even call this place during business hours and get someone on the phone. I have to call the 888 state farm number and go through the prompts to ever get anything done. Only thing I ever get from them are invoices in the mail that finally get to me weeks after they were sent to the point that they multiples of the same invoice. Worst thing I ever did was take someone's advice and insure my car with this branch; let alone this brand. Customer service is trash. Renewal rates are robbery. Call during business hours. I bet money no one answers the phone and you'll have to leave a message for someone who won't get back to you anytime soon. call the 888 Statefarm number instead. By far my WOSRT insurance experience being and insured driver for 22 years. Should've left after my rate was 1st raised an additional $130 and definitely after they doubled my insurance rate after renwal to be paying over $600 monthly. ITS A SCAM OPERATION IF YOU ASK ME"

"Danny Miceuni Provide a great customer service. I was very pleased with the service that he provided. He deserves five stars and more. Would definitely recommend friends and families to be our broker. Thank you Danny for providing excellent service with being available at every phone call when I need to reach out to you. Thank you again."

"Regarding Danny Miceuni ~ agent @ Herb Alberta’s Agency : In today’s economy - an accomplished , refreshing agent that goes way above the normal service that one may be accustomed to . It reminds me of a time from years ago when agents actually cared more about the relationship than the sale . Beatrice Cianti Franklin Square"

"I had a wonderful and smooth experience obtaining insurance with State Farm. I dealt with Paula Contreras and she worked with me to provide me with the best deal! Paula is amazing and works diligently! I am super lucky that Paula was able to serve me in the transition of obtaining auto insurance for my first vehicle !"

"I had a different company for 14 years I change to this company like two months ago. It’s has been the best decision I made thanks to Paula. She is the best if you need someone that has a lot of knowledge in car insurance she is the right person. Thank you Paula for your amazing service."