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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edwin Erazo

November 9, 2026

5  out of  5
rating by Edwin Erazo
"Johan un crack para el seguro"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Valley Stream to know you had such a great experience with us. "
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justin ortega

November 5, 2026

5  out of  5
rating by justin ortega
"Karla, Thank you for your fantastic service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Herb Albernas’s team. "
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Jose Stacey

November 5, 2026

5  out of  5
rating by Jose Stacey
"Karla was amazing provide great customer service and made the process so simple."
We responded:
"Thank you for the 5-star review, Jose! We’re proud to serve the Valley Stream community and truly appreciate your support. "
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Fredy Perez

November 5, 2026

5  out of  5
rating by Fredy Perez
"Gracias Johan un crack para el seguro the best"
We responded:
"Fredy, thank you for the amazing review! Our Valley Stream insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Herb Albernas, your State Farm Agent "
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Santiago Castro

November 3, 2026

5  out of  5
rating by Santiago Castro
"Bueno el man de Johan un crack para el seguro el mejor agente"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Valley Stream. "
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Rosemarie Casilang

October 30, 2026

5  out of  5
rating by Rosemarie Casilang
"Karla was so helpful she was able to help me on how to lower my rate even have to call me back to make sure I get the right service I needed. Thank you so much for your help.."
We responded:
"Thank you for the 5-star review, Rosemarie! We’re proud to serve the Valley Stream community and truly appreciate your support. "
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Santos Yax

October 29, 2026

5  out of  5
rating by Santos Yax
"Johan buen trabajo el man"
We responded:
"Santos, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Herb Albernas and Team "
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Hugo Fandino Florez

October 29, 2026

5  out of  5
rating by Hugo Fandino Florez
"Gracias Johan bueno el man con el
Seguro"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "
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Melissa M

October 28, 2026

5  out of  5
rating by Melissa M
"I've been a client of Herb Albernas' agency for 25 years and have always received exceptional service. Karla was very patient with me adding a car to my policy. I like having service from a real human instead of the computer."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Herb Albernas’s team. "
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Miriam Lugo

October 26, 2026

5  out of  5
rating by Miriam Lugo
"I had pleasant conversation with
Karla . She helped me get insurance with no issues."
We responded:
"Thank you for your 3-star review—we really appreciate your feedback. If there’s anything else we can do to improve your experience moving forward, we’d love to hear your thoughts. "
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Cecil Webb

October 22, 2026

5  out of  5
rating by Cecil Webb
"Karla she was very friendly and knowledgeable regarding my policies. I highly recommend her for all your insurance needs."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Luis Claros

October 22, 2026

5  out of  5
rating by Luis Claros
"Johan buen valor el man"
We responded:
"Wow, thank you for the 5-star review, Luis! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ian Jean Pierre

October 18, 2026

5  out of  5
rating by Ian Jean Pierre
"Karla did a great job explaining all the details and benefits of my new life insurance. I highly recommend her."
We responded:
"Thank you so much for your wonderful feedback of us here at Herb Albernas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Herb Albernas’s Insurance Team "
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Gilber

October 16, 2026

5  out of  5
rating by Gilber
"I only ever do reviews when I feel it’s necessary to recognize someone or a place and this time it was Karla who did her absolute best to help me out. Here I was feeling helpless with a certain situation due to my own neglect. As soon as I explained myself to Karla she meticulously listened and told me exactly what I needed to do. After a few days of that she even followed up which is rare nowadays. I’ve received help previously from other representatives but Karla just goes above and beyond that, so I felt it was only right to be stated on here. Thank you Karla for your help and support."
We responded:
"Thank you so much for the 5 stars, Gilber! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Dulce Salazar

October 15, 2026

5  out of  5
rating by Dulce Salazar
"Johan was very professional, and took his time to explain my car insurance coverages."
We responded:
"Dulce, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Navneet Padda

October 9, 2026

5  out of  5
rating by Navneet Padda
"Very Helpful and exceptional customer service."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Janet Fermín

October 7, 2026

5  out of  5
rating by Janet Fermín
"Gracias Don Johan buen valor el man"
We responded:
"Janet, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mustapha Abidar

October 7, 2026

5  out of  5
rating by Mustapha Abidar
"Thank you Karla very good and professional customer service"
We responded:
"Mustapha, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Herb Albernas and Team "
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Jose Mena

October 5, 2026

5  out of  5
rating by Jose Mena
"Bueno el man de johan good price"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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alejandra ramirez

October 5, 2026

5  out of  5
rating by alejandra ramirez
"Gracias Johan bien Vecino bueno el man"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Valley Stream. "
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Shawn Sharif

October 2, 2026

5  out of  5
rating by Shawn Sharif
"Thanks Johan good value man"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Valley Stream to know you had such a great experience with us. "
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Katherine Sicoli

October 2, 2026

5  out of  5
rating by Katherine Sicoli
"Johan helped me out with my insurance payment"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Boanerges Quirola

Boanerges Quirola

October 1, 2026

5  out of  5
rating by Boanerges Quirola
"Johan good guy good value very nice"
We responded:
"Thank you for the 5-star review, Boanerges! We’re proud to serve the Valley Stream community and truly appreciate your support. "
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Jean Claude Gilles

September 29, 2026

5  out of  5
rating by Jean Claude Gilles
"Thank you johan good value"
We responded:
"Thank you for the 5-star review, Jean! We’re proud to serve the Valley Stream community and truly appreciate your support. "
Profile photo of Alex Barahona Rivas

Alex Barahona Rivas

September 25, 2026

5  out of  5
rating by Alex Barahona Rivas
"Muy buena atención"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "