Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Candice Biegler

Candice Biegler

August 3, 2026

5  out of  5
rating by Candice Biegler
"Sujeiry was so helpful!"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "
Profile photo of Papa Prince

Papa Prince

July 28, 2026

5  out of  5
rating by Papa Prince
"Stopped By the Herb Albernas State Farm agency to discuss my insurance Concerns And was Greeted with a Warm friendly smile by office Representative Rosa Tavares! Not only Did she Remember my Name & face but my Middle Name (Orlando) as Well. She addressed My questions with Courtesy & professionalism and genuine concern for my insurance Needs. Would highly recommend this agency for Any & All insurance Needs! Thanks again!! Sincerely Orlando"
We responded:
"Papa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Juliette De la Vega

Juliette De la Vega

July 20, 2026

5  out of  5
rating by Juliette De la Vega
"I had a wonderful experience working with Elda. She was friendly, knowledgeable, and took the time to explain all of my insurance options in a way that was easy to understand. She listened to what I needed and helped me find the right coverage without ever making me feel pressured.

Elda made the entire process simple and stress-free. She was always responsive, professional, and genuinely cared about making sure I felt confident in my decisions. It’s clear that she puts her clients first and takes pride in providing excellent service.

I highly recommend Elda to anyone looking for an insurance agent who is honest, reliable, and truly cares about helping her clients."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Lily Ramirez

Lily Ramirez

July 20, 2026

5  out of  5
rating by Lily Ramirez
"I highly recommend Elda Romero for her exceptional work and outstanding customer service. She consistently goes above and beyond to ensure every client feels valued, respected, and well taken care of. Her professionalism, kindness, and genuine dedication to helping others make every interaction a positive experience. Elda truly cares about people and always provides service with integrity, patience, and a warm, human touch. It’s a pleasure working with her, and I wholeheartedly recommend her to anyone looking for excellent service."
We responded:
"Wow, thank you for the 5-star review, Lily! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Steve Ranger

Steve Ranger

July 17, 2026

5  out of  5
rating by Steve Ranger
"I had an excellent experience with Mirian from start to finish. She was professional, knowledgeable, and responsive throughout the entire process. I highly recommend to anyone looking for reliable insurance and outstanding customer support."
We responded:
"Hi Steve, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Valley Stream.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Herb Albernas "
Profile photo of Jose Turcios

Jose Turcios

July 17, 2026

5  out of  5
rating by Jose Turcios
"Rosa Rivera es una chica muy amable que te ayuda y aprate es excelente cervicio al cliente se las recomiendo gracias"
We responded:
"Jose, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of mir wali

mir wali

July 17, 2026

5  out of  5
rating by mir wali
"I can’t say enough good things about working with Sujeiry. I was shopping around for new coverage and they made the entire process incredibly smooth. Not only did they find me a policy that saved me money, but they also took the time to actually explain the coverage details so I knew exactly what I was paying for. Super responsive, professional, and never made me feel pressured. If you want an agent who actually cares and answers your calls, look no further!"
We responded:
"Hi mir, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Herb Albernas’s team.  Please reach out to us if any questions come up!  - Herb Albernas’s Insurance Team "
Profile photo of Mook

Mook

July 17, 2026

5  out of  5
rating by Mook
"Rosie and Daveily have been very helpful with me while choosing an Insurance company. The reason why I chose State Farms was because how well they communicated with me. I had an abundance of questions and they had all of the answers. They are an asset to the Herb Albernas Agency."
We responded:
"Thank you so much for your wonderful feedback of us here at Herb Albernas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Herb Albernas’s Insurance Team "
Profile photo of Josh Parker

Josh Parker

July 16, 2026

5  out of  5
rating by Josh Parker
"Paula is the best! I have to admit I called out of frustration and wasn’t very nice. She took my attitude and still helped me through the matter at hand. I couldn’t be more pleased with the service and politeness showed from what I later learned was the manager of the office. I see why her boss chose her to represent his agency. Her knowledge and resourcefulness quickly resolved my issue and she’s a breath of fresh air. I will be a lifer. Thank you again Paula.your the best!!!"
We responded:
"Thanks so much for the amazing review, Josh! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Frixx orlando Torre medina

Frixx orlando Torre medina

July 15, 2026

5  out of  5
rating by Frixx orlando Torre medina
"Very happy with the agency specially with my representative Miriam Soriano. Thank you for the great service ⭐⭐⭐⭐⭐"
Profile photo of Wilmer Miranda

Wilmer Miranda

July 15, 2026

5  out of  5
rating by Wilmer Miranda
"Mirian Soriano is the best, great customer service. Responsive and handle my insurance needs fast and in time. I recommend her 100%."
Profile photo of Dominic Donato

Dominic Donato

July 14, 2026

5  out of  5
rating by Dominic Donato
"Thank God I found this agency! Miriam was quick and responsive, made my process smooth and very easy to switch! I will definitely recommend. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Dominic, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
Profile photo of John Mathew

John Mathew

July 13, 2026

5  out of  5
rating by John Mathew
"Rossy is my insurance Agent. She did very good customer service. She managed to find discount on my car and home insurance."
We responded:
"We appreciate your review, John. We are so happy that you had such a wonderful experience with State Farm Agent Herb Albernas’s Team here in Valley Stream ! "
Profile photo of Danii Rios

Danii Rios

July 12, 2026

5  out of  5
rating by Danii Rios
"Mirian is the best! She made my process to switch insurance easy! Definitely recommend!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Herb Albernas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Ana Tarzona

Ana Tarzona

July 10, 2026

5  out of  5
rating by Ana Tarzona
"Elda es la mejor, siempre dedicada ayudar Muy agradecida por el tiempo que Se tomó para Darme la mejor cuota, Y lo que más me gusta es que puedo tener asegurado, negocios, casa y carro en un solo lugar. Gracias Elda"
We responded:
"Thank you for the fantastic review, Ana! We are always here to help with your insurance needs here in Valley Stream . "
Profile photo of Jorge Rivera

Jorge Rivera

July 9, 2026

5  out of  5
rating by Jorge Rivera
"Elda me ayudo"
We responded:
"Jorge, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Dominic Dazzell

Dominic Dazzell

July 8, 2026

5  out of  5
rating by Dominic Dazzell
"I had an excellent experience with State Farm, and I want to give a special thank you to Rosie. She was friendly, professional, and went above and beyond to help me find the best option for my needs. She made the entire process smooth and stress-free. I truly appreciate her patience and outstanding customer service. Thank you, Rosie!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Herb Albernas’s Team. "
Profile photo of LivingLifeWithMabel

LivingLifeWithMabel

July 8, 2026

5  out of  5
rating by LivingLifeWithMabel
"I had a great experience with State Farm thanks to Rosie. She was kind, patient, and incredibly helpful throughout the entire process. She took the time to answer all of my questions and made everything easy to understand. I truly appreciate her excellent customer service and would highly recommend working with her. Thank you, Rosie!"
We responded:
"LivingLifeWithMabel, thank you for your wonderful review of State Farm Agent Herb Albernas’s Team!"
Profile photo of jose nieto

jose nieto

July 4, 2026

5  out of  5
rating by jose nieto
"Very good service. Simple and fast. Take time to explain . No rush but fast. I like the service"
We responded:
"Thank you so much for the 5-stars, jose! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Herb Albernas’s Team anytime."
Profile photo of Nelson Mejia

Nelson Mejia

June 23, 2026

5  out of  5
rating by Nelson Mejia
"Excellent costumer service, Sue managed to find discounts on my home insurance that other companies didn't offer ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Herb Albernas’s Team! We deeply appreciate your kind words here in Valley Stream . "
Profile photo of Smith Caballero

Smith Caballero

June 23, 2026

5  out of  5
rating by Smith Caballero
"Mi agente es elda romero un excelente 👌 agente, y una excelente persona. Recomendada 100%100."
We responded:
"Thanks so much for the amazing review, Smith! We really appreciate your support here in Valley Stream . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Sherly P charles

Sherly P charles

June 23, 2026

1  out of  5
rating by Sherly P charles
"Very bad customer service , no communication skills. Paula told me to leave her office after I went to clarify a false lapse. When I called they picked up the phone and hung up. I had to move to another agency. Stay away from this office."
Profile photo of Antonio Hernández

Antonio Hernández

June 23, 2026

5  out of  5
rating by Antonio Hernández
"Elda is my insurance agent, and she is very kind."
We responded:
"Thank you for the amazing review, Antonio! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of veronica espejo

veronica espejo

June 23, 2026

5  out of  5
rating by veronica espejo
"Elda is my insurance agent, she was attentive and professional at work, she was able to help me with everything, she was always available, she is an excellent worker."
We responded:
"We are grateful for your 5-star review, veronica! Thanks for taking a moment to share your positive rating of State Farm Agent Herb Albernas’s Team here in Valley Stream . "
Profile photo of Camilita Reyes

Camilita Reyes

June 18, 2026

5  out of  5
rating by Camilita Reyes
"Excelente servicio. Muy profesional, atento y siempre dispuesto a ayudar. Me explicó todo claramente y me hizo sentir segura durante todo el proceso. Lo recomiendo ampliamente."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Valley Stream to know that you had such a wonderful experience with us here on State Farm Agent Herb Albernas’s Team."